Aesthetics — Support

Need help with your consultation? We’re here.

Contact Us

Email: npc@foggylabs.ai

We typically respond within 24 hours.

Frequently Asked Questions

What does Aesthetics do? Aesthetics analyzes a photo of your face and generates a detailed aesthetic report — including an overall score, facial structure breakdown, style archetype, and a personalized optimization plan focused on grooming and presentation.

What kind of photo should I use? For the most accurate analysis: use a front-facing photo with a neutral expression, natural lighting, and no filters or edits. The photo should be a solo portrait cropped from mid-chest up, taken at eye level.

Are my photos stored? No. Your photo is sent for analysis and immediately discarded. We never store, save, or share your images after your report is generated. Photos saved as part of your on-device analysis history are stored only on your device.

Is this medical advice? No. Aesthetics provides one stylistic perspective for grooming and presentation. It is not a medical, psychiatric, or identity assessment. It will never recommend surgery, procedures, or weight changes.

Who is this app for? Aesthetics is designed for adults aged 18 and over who are interested in understanding their facial aesthetics and optimizing their grooming and style.

What is an archetype? Your archetype is a style identity based on your facial structure and features — for example, “Clean Executive” or “Modern European.” It helps you understand which grooming and styling directions complement your natural structure.

How do I unlock the full report? Your overall score is free. To see the full structure breakdown, archetype, optimization plan, and max-potential score, subscribe to Aesthetics Premium from the paywall screen.

How do I manage my subscription? Go to your iPhone Settings > [Your Name] > Subscriptions > Aesthetics. You can upgrade, downgrade, or cancel from there.

How do I restore my purchases? Open Aesthetics > tap the info (ⓘ) button on the main screen > Restore Purchases. This will restore any active subscriptions associated with your Apple ID.

How do I track my direction over time? After you have two or more analyses, tap History on the main screen, then tap Compare. Pick two reports and you’ll see how your archetype, structure read, and overall direction have shifted between them. The whole feature is a progress check on your own consultation arc — not a benchmark against anyone else.

Can I share my results? Yes! On the report screen, tap the share button to generate a shareable score card, archetype card, or progress card. These are optimized for social media sharing.

What happens if I delete the app? All your analysis history, reports, and locally stored photos are permanently removed. We recommend keeping regular device backups through iCloud or your computer.

I found a bug. How do I report it? Email us at npc@foggylabs.ai with a description of the issue, your device model, and iOS version. Screenshots help!

Subscription Information